Effectiveness of SBAR Daily Shift Report Training program on quality of care among staff nurses

Document Type : Original Article

Authors

1 Assistant Professor of Nursing Administration, Faculty of Nursing, Menoufia University

2 lecturer of Nursing Administration, Faculty of Nursing, Benha University, Egypt

Abstract

Abstract: Background: Quality of patient care is achieved by the clear and concise transfer of patient's clinical information among health care providers during handoff. So SBAR technique is a common means of fostering contact between healthcare providers. Purpose: To evaluate the effectiveness of SBAR daily shift report training program on quality of care among staff nurses. Sample: Conveniences of 58 staff nurse were included. Setting: Critical care units at Benha University Hospital. Design: A quasi-experimental design was used. Instruments: SBAR shift report knowledge questionnaire, SBAR shift report Observational Checklist and  quality of nursing care questionnaire Results: The majority of staff nurses (84.5%, 86.2%, & 82.8%) had satisfactory practice levels at both the follow-up and immediately post-program implementation phases, as well as adequate knowledge scores on SBAR daily shift reports. Also the majority of them reported high level quality of care at both the follow-up and immediately post-program implementation phases (82.0% & 86.6%). Conclusion: It was concluded that the implementation of shift report by using SBAR communication tool was very effective among staff nurses as their knowledge and practice improved immediate post and follow up program compared to pre-program phase. Recommendation: Hospital mangers should consider using of Situation, Background, Assessment, and Recommendation (SBAR) as communication tool among nursing staff during shift handoff.

Keywords

Menoufia Nursing Journal
Volume 8, Issue 3
September 2023
Pages 45-66

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