Effectiveness of SBAR Daily Shift Report Training program on quality of care among staff nurses

Document Type : Original Article

Authors

1 Assistant Professor of Nursing Administration, Faculty of Nursing, Menoufia University

2 lecturer of Nursing Administration, Faculty of Nursing, Benha University, Egypt

Abstract

Abstract: Background: Effective patient care relies on the clear and concise transfer of clinical information among healthcare providers during handoff sessions. The SBAR technique is a widely employed method to enhance communication in healthcare settings. Purpose: To evaluate the effectiveness of SBAR daily shift report training program on quality of care among staff nurses. Sample: A convenient sample of 58 staff nurses. Setting: The research was conducted in the General Intensive Care Unit of Benha University Hospital. Design: A quasi-experimental design was utilized for this study. Instruments: Three tools were used: SBAR shift report knowledge questionnaire, SBAR shift report observational checklist, and quality of nursing care questionnaire. Results:  Post-training, a significant majority of the staff nurses demonstrated satisfactory practice levels (84.5%, 86.2%, and 82.8% respectively) and adequate knowledge scores concerning SBAR shift reports immediately after and during follow-up phases. Furthermore, a high level of care quality was reported during these phases (82.0% and 86.6% respectively). Conclusion: The study concluded that the SBAR communication tool significantly enhances the knowledge and practices of staff nurses immediately after and upon follow-up of the training program, compared to before the program. Recommendation: Hospital managers are advised to implement the SBAR technique as a standard communication tool among nursing staff during shift handoffs.

Keywords

Menoufia Nursing Journal
Volume 8, Issue 3
September 2023
Pages 45-64

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